Your opinion is very important for us

Was it easy for you to manage?

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Would you recommend the use of this channel to do this management?

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How satisfied are you with the service provided by your water company?

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Providing your own meter reading

To ensure your bill is as accurate as possible

 

Taking your own meter readings means the bill will be based on real consumption and not on an estimate from previous consumption.

To read your water consumption, you'll need to have the following details at hand:

  • Your contract number
  • Your current consumption reading: you need to read it directly from your meter from left to right ignoring the zeroes and numbers in red, as these indicate fractions of m3, as shown in the following example.

 

Customer meter reading